Support
Get help with your FlockText account, messages, and billing. Our team typically responds within one business day.
Frequently asked questions
Download the FlockText app or visit our website and tap "Sign up". You'll set up your organization, register a sender ID, and add your first contacts during onboarding.
Add birthdays to your contacts and turn on birthday automation in Contacts → Birthdays. FlockText automatically sends a message to each contact on their birthday using the template you choose.
Delivery depends on mobile network operators outside our control. Check the delivery report for the message in Reports — it shows a per-recipient status (delivered, failed, or pending) along with the reason where available.
You buy SMS credits up front on the Pricing page and spend them as you send messages — there’s no subscription. Your remaining balance is shown in Wallet.
Go to Settings in the dashboard and submit a sender ID for approval. Approval times vary by network operator; you can send using a shared default sender ID while you wait.
Email us at flocktxt@gmail.com from your account’s registered address and we’ll delete your account and associated contact data, as described in our Privacy Policy.